Privacy Policy

Last updated on: July 30, 2026

This Privacy Policy explains how Mozaer collects, uses, stores, and protects your personal information when you visit or make a purchase from https://mozaer.com/.

This website is operated by QIANYI TRADING CO., LIMITED, a Hong Kong registered company. We also maintain a China office address for business administration and customer support coordination.

Business Information

Business Name: QIANYI TRADING CO., LIMITED

Registered Office: UNIT 1405A 14/F, THE BELGIAN BANK BUILDING, NOS. 721-725 NATHAN ROAD, MONGKOK, KLN, HONG KONG

China Office Address: Room 302, Building 3, No. 28 Yumin Road, Xinfu District, Fushun, Liaoning, China

Customer Support Email: service@mozaer.com

Information We Collect

When you visit our website, create an order, contact customer support, or use our services, we may collect the following types of information:

Personal Information

Name, email address, shipping address, billing address, and phone number if provided.

Order Information

Products purchased, order number, payment status, shipping details, return requests, and customer service communications.

Payment Information

Payment details are processed by third-party payment providers. We do not store full credit card numbers on our website.

Device and Browsing Information

IP address, browser type, device type, pages visited, referring pages, and website usage information.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and tracking information
• Respond to customer service requests
• Handle returns, refunds, exchanges, and after-sales support
• Improve our website, products, and customer experience
• Detect and prevent fraud, unauthorized transactions, or security issues
• Comply with legal, tax, accounting, and regulatory obligations

Sharing Your Information

We may share necessary information with trusted third parties only when needed to operate our business and provide services to you. These may include:

• Payment service providers
• Shipping and logistics providers
• Website hosting and technical service providers
• Analytics and advertising service providers
• Fraud prevention and security service providers
• Legal, tax, or compliance service providers when required

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and support marketing or advertising activities.

You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

Marketing Communications

If you subscribe to our marketing emails, we may send you product updates, promotions, or store news. You may unsubscribe at any time by following the unsubscribe link in the email or contacting us at service@mozaer.com.

Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, legal compliance, tax, accounting, and dispute resolution.

Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

International Transfers

Because we operate an online store and work with service providers in different locations, your information may be processed or stored in countries or regions outside your own. We take reasonable steps to protect your information according to applicable laws.

Your Rights

Depending on your location, you may have the right to access, correct, update, delete, restrict, or object to the use of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To request help with your personal information, please contact us at service@mozaer.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:

QIANYI TRADING CO., LIMITED

Registered Office: UNIT 1405A 14/F, THE BELGIAN BANK BUILDING, NOS. 721-725 NATHAN ROAD, MONGKOK, KLN, HONG KONG

China Office Address: Room 302, Building 3, No. 28 Yumin Road, Xinfu District, Fushun, Liaoning, China

Email: service@mozaer.com